Legal
Terms of use
These terms explain how you may use the Waylen website and what to expect when you contact us or use our guidance services.
Last updated: 22 July 2026
1. About Waylen
Waylen is operated by Iris Harbor Sp z oo, based at Marszałka Józefa Piłsudskiego ul. 63 lok. 9, 41-902 Bytom, Poland. You can contact us at[email protected]or+48 733 855 863.
2. What we provide
Waylen provides educational guidance, including support with programme research, university applications, career direction, document review, webinars and referrals to independent student-insurance providers. Your first consultation is free. If you choose a paid service, its scope, price and any applicable cancellation terms will be explained before you agree to purchase it.
Student insurance is provided by independent third parties. Waylen does not underwrite insurance or decide whether a provider will accept an application.
3. No guaranteed outcome
Waylen helps you understand and prepare for an application, but cannot guarantee admission, a visa, residence permission, scholarship funding, employment or any other outcome. Universities, public authorities and other third parties make their own independent decisions.
4. Information on this website
We aim to keep our guidance useful and current. Tuition fees, living costs, entry requirements, deadlines and immigration rules can change, so figures shown on the website are planning guidance only. You must confirm current information with the relevant university, government authority or official source before acting on it.
5. Your responsibilities
You agree to provide complete and accurate information, submit genuine documents, meet deadlines and review materials before they are sent. You remain responsible for your final course, institution and destination choices and for complying with university and immigration requirements.
You must not misuse the website, attempt to disrupt its operation, submit unlawful material or use Waylen content in a misleading or unauthorised way.
6. Bookings and communication
Consultations are scheduled through the booking service shown on the website. Please use the rescheduling or cancellation options in your confirmation email if your plans change. We may contact you using the details you provide in order to answer an enquiry, manage a booking or deliver an agreed service.
7. Third-party services and links
The website may link to universities, government portals, Cal.eu, insurance providers and other third-party services. Those services operate under their own terms and privacy policies. Waylen is not responsible for their availability, content or independent decisions.
8. Intellectual property
The Waylen name, website design, original copy and other original materials are owned by or licensed to Iris Harbor Sp z oo. You may use the website for your personal, non-commercial study planning. You may not reproduce, sell or republish substantial parts of it without written permission.
9. Liability
Nothing in these terms excludes liability that cannot legally be excluded. To the extent permitted by law, Waylen is not responsible for losses caused by reliance on outdated third-party information, decisions made by universities or authorities, events outside our reasonable control, or misuse of the website. Your mandatory rights as a consumer remain unaffected.
10. Under-18 users
If you are under 18, a parent or legal guardian may need to take part in service decisions or provide consent where required by law.
11. Changes and applicable law
We may update these terms when our services or legal obligations change. The date above shows the latest revision. These terms are governed by Polish law, without limiting any mandatory consumer protections that apply in your country of residence.
12. Contact
Questions about these terms can be sent to[email protected].
1. About Waylen
Waylen is operated by Iris Harbor Sp z oo, based at Marszałka Józefa Piłsudskiego ul. 63 lok. 9, 41-902 Bytom, Poland. You can contact us at [email protected] or +48 733 855 863.
2. What we provide
Waylen provides educational guidance, including support with programme research, university applications, career direction, document review, webinars and referrals to independent student-insurance providers. Your first consultation is free. If you choose a paid service, its scope, price and any applicable cancellation terms will be explained before you agree to purchase it.
Student insurance is provided by independent third parties. Waylen does not underwrite insurance or decide whether a provider will accept an application.
3. No guaranteed outcome
Waylen helps you understand and prepare for an application, but cannot guarantee admission, a visa, residence permission, scholarship funding, employment or any other outcome. Universities, public authorities and other third parties make their own independent decisions.
4. Information on this website
We aim to keep our guidance useful and current. Tuition fees, living costs, entry requirements, deadlines and immigration rules can change, so figures shown on the website are planning guidance only. You must confirm current information with the relevant university, government authority or official source before acting on it.
5. Your responsibilities
You agree to provide complete and accurate information, submit genuine documents, meet deadlines and review materials before they are sent. You remain responsible for your final course, institution and destination choices and for complying with university and immigration requirements.
You must not misuse the website, attempt to disrupt its operation, submit unlawful material or use Waylen content in a misleading or unauthorised way.
6. Bookings and communication
Consultations are scheduled through the booking service shown on the website. Please use the rescheduling or cancellation options in your confirmation email if your plans change. We may contact you using the details you provide in order to answer an enquiry, manage a booking or deliver an agreed service.
7. Third-party services and links
The website may link to universities, government portals, Cal.eu, insurance providers and other third-party services. Those services operate under their own terms and privacy policies. Waylen is not responsible for their availability, content or independent decisions.
8. Intellectual property
The Waylen name, website design, original copy and other original materials are owned by or licensed to Iris Harbor Sp z oo. You may use the website for your personal, non-commercial study planning. You may not reproduce, sell or republish substantial parts of it without written permission.
9. Liability
Nothing in these terms excludes liability that cannot legally be excluded. To the extent permitted by law, Waylen is not responsible for losses caused by reliance on outdated third-party information, decisions made by universities or authorities, events outside our reasonable control, or misuse of the website. Your mandatory rights as a consumer remain unaffected.
10. Under-18 users
If you are under 18, a parent or legal guardian may need to take part in service decisions or provide consent where required by law.
11. Changes and applicable law
We may update these terms when our services or legal obligations change. The date above shows the latest revision. These terms are governed by Polish law, without limiting any mandatory consumer protections that apply in your country of residence.
12. Contact
Questions about these terms can be sent to [email protected].